Facilitation Skills
Competitive Advantage Consultants

All workshop participants receive:

Satisfied clients of Competitive Advantage Consultants include:

Alcoa • Boeing • BCBS • Verizon • Bosch Braking Systems • Nuclear Management Systems • Cummins Diesel • General Electric US & Canada • General Motors • Health First Medical Center • NASA • Nestle Foods • Xerox • Welbro Construction • Lakeland Regional Medical Center • Phillips Petroleum • Honeywell Europe • Herman Miller Furniture • Columbus Regional Medical Center • Sarasota County Government • Kansas City Government • Syncrude Canada


Bring Our Powerful 2-Day Facilitation Skills Workshop
to Your Organization

Agenda Overview

This fast paced, experiential workshop provides an overview of the role of the facilitator, plus opportunities for practice using a wide range of tools and techniques. Through small group exercises, you will gain first hand knowledge about the critical importance of facilitation in running effective meetings.

Day 1

  • Introduction to facilitation
  • Core tools practice session - modeling of facilitation and techniques
  • Lecturette on group development stages
  • Decision-making options and practice
  • Overview of the 'storming' stage
  • Intervention skills for dealing with group conflict
  • Team challenge exercise
  • Focus on process design and practice
  • Exit survey for day 1

Day 2

  • Day 1 learning recap
  • Overview of the 'norming' stage of team development
  • Survey feedback of day 1 exit results
  • Team performance improvement exercise
  • Overview of the core process tool set for high performing teams
  • Visioning and practice
  • Managing change model and practice
  • Systematic problem solving and practice
  • Meeting improvement case study and redesign practice
  • Evaluation and implementation planning

About the Workshop Leaders

James Rollo James Rollo is the president of Competitive Advantage Consultants, Inc. of Sarasota, Florida. Rollo has over 25 years of experience in training, team building and organization development. He has delivered facilitation skills training in the United States, Belgium and China. Some of his clients include: Boeing, Xerox, NASA, Honeywell, Verizon, Tropicana Products, Cummins Engine Company, Ashland Oil, Pearson Learning, and Holmes Regional Medical Center. Rollo is the author of Performance Management: A Pocket Guide for Employee Development and Techniques of Successful Self-Directed Work Teams.

Ingrid Bens is a consultant and trainer whose primary areas of focus are employee participation, teambuilding, facilitation skills, leadership and organizational change. As a facilitator she has designed and managed strategic interventions such as team formation and team improvement, vision and values setting, problem-solving and decision-making, action planning and trouble shooting. Ingrid has led change management and teaming projects in large companies like General Electric, as well as manufacturing plants, major banks and government departments. Ingrid has authored several best-selling books, including Facilitating with Ease and Advanced Facilitation Skills.

Contact Us for Workshop Pricing and Availability
Competitive Advantage Consultants


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