Facilitation Skills Workshop by Competitive Advantage Consultants

Agenda Overview

This fast paced, experiential workshop provides an overview of the role of the facilitator, plus opportunities for practice using a wide range of tools and techniques. Through small group exercises, you will gain first hand knowledge about the critical importance of facilitation in running effective meetings.

Day 1

Introduction to facilitation
Core tools practice session - modeling of facilitation and techniques
Lecturette on group development stages
Decision-making options and practice
Overview of the 'storming' stage
Intervention skills for dealing with group conflict
Team challenge exercise
Focus on process design and practice
Exit survey for day 1

Day 2

Day 1 learning recap
Overview of the 'norming' stage of team development
Survey feedback of day 1 exit results
Team performance improvement exercise
Overview of the core process tool set for high performing teams
Visioning and practice
Managing change model and practice
Systematic problem solving and practice
Meeting improvement case study and redesign practice
Evaluation and implementation planning

About the Workshop Leaders

James Rollo is the president of Competitive Advantage Consultants, Inc. of Sarasota, Florida. Rollo has over 25 years of experience in training, team building and organization development. He has delivered facilitation skills training in the United States, Belgium and China. Some of his clients include: Boeing, Xerox, NASA, Honeywell, Verizon, Tropicana Products, Cummins Engine Company, Ashland Oil, Pearson Learning, and Holmes Regional Medical Center. Rollo is the author of Performance Management: A Pocket Guide for Employee Development and Techniques of Successful Self-Directed Work Teams.

Ingrid Bens is a consultant and trainer whose primary areas of focus are employee participation, teambuilding, facilitation skills, leadership and organizational change. As a facilitator she has designed and managed strategic interventions such as team formation and team improvement, vision and values setting, problem-solving and decision-making, action planning and trouble shooting. Ingrid has led change management and teaming projects in large companies like General Electric, as well as manufacturing plants, major banks and government departments. Ingrid has authored several best-selling books, including Facilitating with Ease and Advanced Facilitation Skills.